Service

Commercial Excellence

Supercharge your sales performance with our proven Commercial Excellence solutions. Our expert consultants work closely across different departments to implement best practices, streamline processes, and foster collaboration. We enhance sales effectiveness and drive operational efficiency. Companies that have set commercial excellence have experienced improved revenue generation, reduced costs, and seamless coordination across their organization.

HEED services include

Tools & Enablers

Equip your sales team with cutting-edge tools and resources to enhance their selling capabilities, streamline processes, and improve customer interactions. Maximize productivity, efficiency, and customer satisfaction.

Standard Operating Procedures

Implement standardized procedures and best practices across your sales organization. Enhance consistency, minimize errors, and improve efficiency in sales operations. Establish a framework that ensures quality, reliability, and optimal performance at every stage of the sales process.

Cross-Functional Communication

Facilitate seamless communication and collaboration among different departments involved in the sales process. Break down silos, foster knowledge sharing, and drive alignment to enhance overall customer experience and drive business growth.

Reporting Framework & Administration

Establish a structured reporting and administration framework to gain valuable insights into sales performance, track key metrics, and streamline operational processes. Drive data-based decision-making, optimize efficiency, and improve overall sales effectiveness.

Related Insights

Latest Milestones: From a Gold Award to Innovative New Programs

We reflect on a year of resilience and adaptation in a challenging global business environment. Early signs of recovery have already emerged, particularly in the GCC, and we anticipate a market correction soon. At HEED, we’ve embraced these changes, refining our offerings and approach while laying the groundwork for ambitious growth. By aligning with evolving […]

Cracking the Code: How We Transformed Sales Forecasting into a Growth Engine

I was recently reading “The Goal” by Eliyahu Goldratt, a book that challenges conventional thinking in business operations and decision-making. One particular idea stuck with me: organizations often focus on local efficiencies while missing the bigger picture—sustainable growth. It took me back a few years to a conversation with the CEO of a leading commercial […]

From Strategy to Execution: Launching Value-Based Products with Impact

For many companies operating in mature industries, the relentless battle of price competition feels like a never-ending game. Margins tighten, competitors undercut, and products—once innovative—start blending into the sea of sameness. This was the reality faced by one of the most contemporary and competitive mills in the region, a business known for its scale and […]

Mastering the Shift: Channel Strategies for the CPG Leaders of Tomorrow

Last month, at the Gulf Food Manufacturing exhibition in Dubai, I joined a packed panel discussion on the future of consumer-packaged goods (CPG). Amid the buzz, one statement resonated deeply with the room: “We’ve perfected our distribution for yesterday’s market. But Gen Z isn’t buying like their parents did, and our channels haven’t caught up.” This wasn’t […]

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Norma

Norma Makarem

Growth Consultant